Our Locations & Return Policy

Our Locations & Return Policy

Find us in two locations in Randolph County, IL! 

Boutique Obsessed - Ruma 

211 Main Street (Rt 3)

Ruma, IL 62278

 

Boutique Obsessed - Sparta 

110 S Market Street (Rt 4) 

Sparta, IL 62286

**In store pick ups. Most items are pulled the same days, but that is not always the case as we may need some time to get your order together. If we have a delay or need time to get the item made we will notify you. If it has been more than 3 days, please contact us at 618-282-SHOP (7467).

 

Hours for both locations: 

Monday & Tuesday: Closed 

Wednesday: 11am - 7pm 

Thursday: 11am - 7pm 

Friday: 11am - 7pm 

Saturday: 10am - 4pm 

Sunday: 10am - 4pm

 

Need to make a return? 

Items that are unworn, unwashed, unaltered, no makeup stains, no animal hair, no smoke smell,  are not final sale, proof of purchase, and within our 2 week window are eligible for a return. Returns can be done in store or by mail. 

Due to items selling out quickly, we typically do not offer exchanges. Customer is responsible for return shipping & return shipping fees. Refunds will be in the form of a store credit that will be applied to your account for the the price on the receipt. (Sale items are final sale items ending in $0.99). Once we receive your item by mail, please allow 5-7 business days to process your return and issue store credit. **We may refuse to return any time that does not fit our return item guideline** - Absolutely no cash or credit card refunds will be processed. All returns are issued in store credit. 

Defective items may happen. Please contact us info@boutiqueobsessed.com within 2 business days of receiving your shipment. In your email, please include details about the defect, order information and photos. 

FINAL SALE - NO exceptions! All sale/clearance items are final (ending in $0.99). All sales are final on leggings, shorts, swimsuits, undergarments, jewelry, hair accessories, hats, beanies socks and eye wear. This is for hygienic purposes. Thanks for understanding! 

Any questions - please contact info@boutiqueobsessed.com 

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